Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

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Reviews

 
Page 91 of 7451
 
Review of 0-19 Service Immunisation Team
21st January 2023


Quick efficient appointment - my child was made to feel involved

Suggested improvements
nothing

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Safe
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Parent Dignity
 
Review of 0-19 Team East Northants
21st January 2023


[name removed] was so professional and provided an amazing service to us. She really took the time to go through everything with us and we felt like she actually cared. She was always very informative and helped reassure us when we were going through an anxious time with a newborn. I used to really enjoy our visits from [name removed].

Suggested improvements
Nothing, the service provided was perfect.

Experience
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Safe
Supported
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Parent Dignity
 
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
20th January 2023


The care was very professional but getting a negative result I would have liked to know the all the tests or STI the test covers

Suggested improvements
Shown the full spectrum of tests done

2023-03-08 16:12:03
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for the feedback , we will take this back to the teams to consider information we provide on testing.

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Spiritual needs
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Experience
 
Review of 0-19 Service Immunisation Team
20th January 2023


Nurse was extremely friendly, and experienced and made my girls feel very comfortable.

Suggested improvements
Not a thing.

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Dignity/Respect
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Safe
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Parent Dignity
 
Review of Children's Occupational Therapy Service
20th January 2023


The team were great with [name removed] and recognised that his ADHD was having an impact on his concentration. I felt like they really understood him and how they could help support us

Suggested improvements
Nothing at all. Very happy with the service

Experience
Dignity/Respect
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Safe
Supported
Rating not given.
Cultural needs
Parent Dignity
 
Review of CAMHS Mental Health Support Team
19th January 2023


[name removed] was open, honest and transparent throughout the process. I feel that this added to my child feeling like they had some autonomy by being treated with respect.

Suggested improvements
Not a criticism of the service but many of the resources are very adult and not child like so feels clinical that’s perhaps an adult perspective and a child wouldn’t care!

2023-01-23 09:10:24
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thanks for your feedback which I have sent to the service manager. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
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Parent Dignity
 
Review of CAMHS Intensive Outreach
19th January 2023


Although bring it has helped me.

Suggested improvements
Carer to individual care. Everyone has different needs.

Kindness
Understanding
Listening
Safe
Experience
 
Review of CAMHS Intensive Outreach
19th January 2023



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Review of CAMHS Intensive Outreach
19th January 2023


Because everyone was patient with me and understanding and kind.


Kindness
Understanding
Listening
Safe
Experience
 
Review of 0-19 Team Wellingborough
19th January 2023


[name removed] has been the most wonderful, kind, caring and supportive person on our journey. She has been there every step of the way with advice, guidance and support and a shoulder to cry on too. She has gone above and beyond he r job to ensure we have received the best possible care for our son and I will be forever grateful to her for this. [name removed] is a special nurse who I really don’t know where we would be without. She has connected the services for us to ensure we do not get missed. Nobody in the nhs I’ve ever met has been more committed to making sure we get the service we deserve.

Suggested improvements
Absolutely nothing apart from having more people like [name removed] who see things through tk the end.

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Page 91 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl