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19th January 2023


[name removed] was open, honest and transparent throughout the process. I feel that this added to my child feeling like they had some autonomy by being treated with respect.

Suggested improvements
Not a criticism of the service but many of the resources are very adult and not child like so feels clinical that’s perhaps an adult perspective and a child wouldn’t care!

23rd January 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thanks for your feedback which I have sent to the service manager. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity