Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
[name removed] took time to answer carer's query
Good advice were given
Products were explained
My therapist I worked with Dr [name removed] was a massive support through my entire mental health journey with CAMHS and always supported me no matter what I was facing. She is truly a credit to the team and everyone should have a [name removed] in their life supporting them. She supported me through some of my toughest moments and toughest battles without any judgement just kindness and true good wishes for me. The support of her has been appreciated by friends, family and teachers and the support and advice she has given me will remain with me for life.
However, similar experiences cannot be said about other members of staff involved in my care. I had to complain through PALS and have a meeting in how I was treated in terms of my medication. I wasn't even spoken to directly, and as a young person of 17 years of age, I should be the centre of my care, after all no one knows me better than myself. Still, conclusions were drawn, apologies made for not having a medication review for months over due, still no appointment. As a young person, medication can have a huge effect on development and mental health, hence the need for 3 month check ups. I have not had this despite complaining and getting told it would happen.
I have enjoyed myself here, I have no complaints.
Staff very good and informative see below.
Thank you for your feedback
Food is fantastic, staff do their very best, I like my room.
[name removed] said it;s because of [name removed], [name removed] and [name removed] on days and [name removed] and [name removed] all nights.
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Yesterday i had my child development review at St Luke’s Primary Care Centre and it was great .
Doctor [name removed] is a professional she was so welcoming and caring with me and my baby ,during all of our sessions she make us feel very comfortable she explained everything step by step take her time with no rush and gave me such a great advice how to look after my baby .
Thank you for all your support doctor [name removed] !
From start to finish [name removed] has been compassionate, supportive and patient. My daughter had continence issues that has taken around 5 years to resolve. We have always been treated with the highest level of care and I cannot fault [name removed]’s professional and caring attitude in any way. We feel so grateful.
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl