Community Services - First Community Health & Care

Community Services - First Community Health & Care 2024-07-17 Person 3 5 0

It was very quick.

I am not sure.

Community Services - First Community Health & Care 2024-07-17 Person 4 5 0

Told me what to do, helped me.

Everything was good.

Community Services - First Community Health & Care 2024-07-17 Person 3 5 0

Because it was good.

Nothing.

Community Services - First Community Health & Care 2024-07-17 Person 5 5 0

The staff were kind and understanding.

Nothing.

Community Services - First Community Health & Care 2024-07-17 Person 4 5 0

Community Services - First Community Health & Care 2024-07-17 Person 5 5 0

Community Services - First Community Health & Care 2024-07-17 Person 5 5 0

Cause it was good.

Nothing.

Community Services - First Community Health & Care 2024-07-17 Person 5 5 0

All the therapists who attended were excellent and have really helped improve my health

Nothing I can think of.

Community Services - First Community Health & Care 2024-07-15 Person 3 5 0

We were advised by East Surrey hospital that my mother would get daily visits from 1 or 2 therapists every working day. She had very few visits for the first 2 weeks because it seemed most of the therapists were on leave over Easter. Due to her dementia my mother had difficulty engaging with the therapists as she had difficulty following instructions and that sense of being put on the spot, raised her anxiety levels and reduced her ability to comprehend what was being said / expected.

A little more accommodation for people with dementia. I understand it is difficult, but sometimes in hospital and with the community therapy, it seemed that my mother got less support because of her dementia whereas I would suggest she needed more? 6 weeks is a very short period when you only receive 2 or 3 visits most weeks. A review and follow up visit 4 weeks later to see progress and suggest ongoing exercises for family or carers to encourage would be helpful.

Community Services - First Community Health & Care 2024-07-13 Person 4 5 0

We had help from the enuresis team and they we’re really good at helping my son to become dry at night. The advise they gave was really professional and insightful and it seems to be working!

We had a face to face appointment which was really helpful however it would have been good to have a guide how long that appointment would be. It was about an hour for us, had I had known this I would have tried to arrange childcare for younger son.