Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LUReviews
Reviews
Overall, exceeded my expectations in every way. Best private healthcare experience I’ve had to date.
I will not answer any more of these questionnaires because you force a reply when the only answer is not applicable. If costs are not discussed then how does one reply? There were no delays so how does one answer that? For those wrongly phrased questions I have given just one star.
Hi
Upon arriving at the clinic Thursday 10.02.2022 i was greeted by an young lady who was not wearing a mask. I was then taken by a nurse who rushed me onto the scale and then directly took my blood pressure. I told her that the cuff was too small incidcated by the arrow on the cuff but she ignored me and continue to take my blood pressure.
I have arrived to see Prof. Dorota Dworakowska who is an amazing specialist and extremely friendly person. I have been diagnosed with cancer and I’ve been quite lost and confused with it all. Prof. Dworakowska had explained it all to me, she was extremely welcoming and understanding, she had answered all my questions in ways that I could understand! I cannot thank her enough! As well as I have been welcomed and treated with upmost respect and friendliness by all the other staff present. All of them deserve a recognition as I’ve never felt so welcome in no other private clinic.
Throughly efficient and effective service.
The outpatients clinic is new and it feels overstaffed and confused. There are far too many people milling about - all very friendly - but stepping on each other's feet, and making the environment less professional and relaxing than it would otherwise be.
I had to wait a long time in between appointments, which I understood, but there was a lot of background noise of staff chatting loudly.
The process for booking appointments is confused and repetitive: you speak to a secretary, you receive (tons of) emails and then you get a call from a booking agent. Feels like you could streamline and simplify the whole process!
A great experience with the echocardiogram and the exercise ecg team
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt