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11th February 2022


A great experience with the echocardiogram and the exercise ecg team

Suggested improvements
nothing - it was excellent


Kojo Kyereme was extremely kind and professional, and talked me through the whole echocardiogram process before and during the examination. He was re-assuring, and I learnt something about how a heart works! His two colleagues taking me through the exercise ecg were also very good - informative and caring. Prof Sanjay Sharma was excellent. Listened very carefully and explained exactly what the test had shown, and the implications for me. I felt I could ask all the questions I wanted to, and received accessible and comprehensive replies. I would be grateful if my thanks to the team could be passed on to them. The contact centre team were very helpful, too - especially Anne Okachukwu, who rang me at the end of a working day to say she had noticed I had been double-booked and so was able to give me an earlier appointment if I would prefer it. Please pass my thanks along to her too.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience