Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LUReviews
Reviews
All staff from doorman, security, check-in were polite, caring and helpful, everything I practise but which is not practiced by all of London’s Clinics or Hospitals.
My son and I were pleasantly surprised by the good, kind nature of ALL the staff, regardless of importance, and found to date the Cleveland has beaten, hands down, the London Clinic, London Bridge, Princess Grace etc in all aspects of receiving out-patients. Well done!
Please pass on my comments to the head of Cleveland.
What more to say,best service given.
Thank you Dr Losseff!
Excellent service throughout and very experienced, caring consultant.
I was made to feel welcome at all times during my brief visit.
Unfortunately when i got to floor 1, there was no one at reception. A few people came and went but no one acknowledged me. About 15 minutes later after repeatedly looking up as I was curious about whether I was checked in or not, someone finally spoke to me and asked what I was waiting for.
I then had the ultrasound however it started late. No one explained the delay. It was a 9am appointment so it’s difficult to understand the reasons for 10 minutes lateness. I was 15 minutes early to the appointment as instructed which just meant I’d wasted about half an hour of my time waiting around.
I also had a blood test- again I got to the department and there was sadly no one there to welcome me or speak to me. I waited sat on a chair for about ten minutes before someone came out to take the test.
That said, the check in staff and service on ground floor were impeccable. Friendly, welcoming, efficient and really clear.
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt