Walnut Tree Health Centre
Blackberry Court, Walnut Tree, Milton Keynes, England, MK7 7PB 761 reviewsReviews
Submitted an engage/consult form on Thursday morning and got an acknowledgment stating that I would be contacted to arrange an appointment. By Friday (22/03/2024) I had not been contacted so I visited the surgery and spoke to a very helpful receptionist who said my request had not been linked to me. I explained my situation and asked to see a doctor and was told that no appointment was available until the end of April but I could have a telephone appointment on April 17th.
The reason for submitting the form was that i saw a consultant at MKUH in November and had heard nothing from them, I phoned and was told that I was on the waiting list.
After insisting on a face to face appointment due to personnal problems it seemed every effort was made to not book it! I have had to book 1 telephone appointment & 1 face to face where as they could have been together. Receptionist spoke in a demeaning manner & I was made to feel stupid while she explained in a rude manor how I would only have 10 minutes for my face to face appointment & I was told to only talk about 1 medical issue.
This is the most incompetent health centre. Every time I have telephoned for an appointment the receptionist tend to put a barrier between the patients and the GP. They tend to use Covid as an excuse and it is very difficult to get an appointment to see the GP let alone a telephone one too. If you manage to get a call through at 2 minutes past 8 am in the morning they tell you all the appointments have been taken including the telephone ones. The situation at Walnut Tree Health Centre has deteriorated and I am surprised it has been given a 5 star rating for appointments. I beg to differ and I have been registered with them for the past 27 years
Absolutely amazing service.
I had a visit with Amy she was very nice, polite, and gentle.
Big thank you to such an amazing person. :)
The nurse was incredibly gentle and clear in treatment, explaining treatment and care.
I always bruise on blood testing and this did not happen at all.
Thank-you for making it a caring and safe place to be treated.
Nurse was Ella.
Resources
Short link to review Walnut Tree Health Centre: http://iwgc.net/ecbf3