Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
418
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-07-13
Person
4
5
0
13th July 2024
!
Suggested improvements
!
Patford House Surgery Partnership
2024-07-12
Person
4
5
0
12th July 2024
Every one was very nice and professional.
Suggested improvements
No. Everything was satisfactory.
Wood like to see evening appointments.
15th July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind words and feedback! We are pleased to hear that you had a positive experience with our team. Your satisfaction is important to us, and we appreciate your suggestion regarding evening appointments. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-07-12
Person
4
5
0
12th July 2024
I feel you should be able to phone or pop into the surgery to make an appointment but the online system has improved
Suggested improvements
N/A
15th July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for sharing your feedback with us. We are pleased to hear that you have noticed improvements with our online appointment system. We understand the importance of accessibility and will continue to evaluate ways to enhance our services further. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-07-10
Person
4
5
0
10th July 2024
It takes weeks to get an appointment, they have become really stretched since the 3 different doctors became 1. WHEN will it go back to how it was before. No stress at all back then.
Suggested improvements
Go back to being one surgery.
15th July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review. We understand your concerns regarding appointment availability and we continually work to optimize our scheduling process to reduce wait times and improve access for all patients. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-07-06
Person
5
5
0
6th July 2024
All was fine. No delays in being seen and nursing staff were lovely.
Suggested improvements
The notice above the self checkin screen had slipped from the blue tac in the wall. The screen was not working anyway so maybe needed a temporary sign to say out of order.
15th July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you had a good experience with our nursing staff. Your observation about the notice above the self check-in screen is noted, and we apologise for any inconvenience caused. Kind Regards, Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c