Langham Place Surgery

Langham Place Surgery 2024-08-19 Person 5 5 0

I called the surgery on Wednesday 7th august 2024 and got my appointment booked in 5 minutes after speaking to the lovely receptionist. My appointment was booked for Friday 15th of august and I was very happy to be accommodated so quickly. The doctor was extremely professional and discussed my issue with me with great clarity. Due to the nature of the appointment, the doctor asked if I wanted someone present in the room, which was reassuring.

I felt bad for the doctor as the room was quite hot, it was a comfortable temperature as a visitor. My partner coincidentally had an appointment on the earlier (9:00) on same day and saw a dead rat outside of the building, however, it was removed by the time I had my appointment (14:15)

Langham Place Surgery 2024-08-19 Person 4 5 0

88.Ut takes ever so long to manage to speak to someone

Waiting time on the telephone is rather too long

Langham Place Surgery 2024-08-19 Person 4 5 0

I was unavoidably delayed getting to my appt but the receptionist and nurse I was there to see were both accommodating & absolutely excellent. A credit to the practice!!

Imparting their politeness, enthusiasm and helpfulness to other members of the practice. Some do appear to lack empathy & kindness.

Langham Place Surgery 2024-08-16 Person 5 5 0

.

.

Langham Place Surgery 2024-08-14 Person 4 5 0

Because I want them to improve on the appointment is very poor

Overall everything is very good the nases were very helpful but to get an appointment is almost zero you cannot get an appointment easily you can be online for hours and they don't get an appointment