Greystone House Surgery

Greystone House Surgery 2021-07-02 Person 5 5 0

Nurse I had for blood tests was lovely, super friendly and lovely to chat with. Clearly explained everything to me and was super helpful.

Nothing really apart from a nice pay rise or bonus for the lovely nurse I had today 2/7/21

Greystone House Surgery 2021-06-28 Person 3 5 0

I visited for an appointment to fit a pessary. The doctor was running rather late and was rushed. She was very pleasant, but the fitting was really painful, and I was not given time to walk around to see if it was a comfortable fit, which it turned out it wasn’t. This was in complete contrast to when I previously had a pessary fitted, ( by a different doctor) when it was done slowly and carefully and was not painful. I would be reluctant to have this procedure done by this doctor again.

If this doctor had taken more time, and been more careful, I feel it would have been a different story. I appreciate she was running very late, so it might have been better to make me another appointment so it could be done in a less hurried manner. I am normally very satisfied with the treatment I receive at Greystone House, and this was definitely a one-off.

Greystone House Surgery 2021-06-08 Person 5 5 0

I called on Thursday and had a nurse call-back within a couple of hours. I was then booked for a telephone appointment with the doctor for yesterday. Following that I had a face to face appointment this morning. It's all happened with speed as I'm now being referred. Extremely satisfied, thank you

Nothing

Greystone House Surgery 2021-06-02 Person 5 5 0

I was super impressed with how the query I raised at the weekend was handled. I raised an online query, suggesting that I needed an appointment, albeit not urgent. I was contacted on Tuesday (Monday was a bank holiday) by text just after 0730 to be advised my query was being looked at. The surgery tried to call at 0855 and left a voice message to advise that I should have a face to face consultation, and by 09:00 I had an appointment booked for that evening. I saw Rachel Mcgilligan and she was lovely, really helpful and friendly (and I was probably the last patient of what I expect was a long day after the bank holiday!). Many thanks to the whole team for the prompt and professional service.

Absolutely nothing.

Greystone House Surgery 2021-05-25 Person 5 5 0

I can’t praise this surgery enough! Very lucky to have a surgery with such a high standard of care.

Nothing at all. You are doing exactly what is required.