Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,348 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 89 of 269
 
20th October 2023


Once through to receptionist it's easy to get an appointment. Most receptionists are very pleasant.

Suggested improvements
Nothing really.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
19th October 2023


It was very efficient, I liked that when checking in it gave an estimate time of wait. Very friendly staff who saw us

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th October 2023


Charlotte, the nurse was excellent. She was professional, friendly and helpful.

Suggested improvements
Only one person on reception. Need more. I stood and waited for service for about 15 minutes at least with an urgent message - nothing to do with myself. People wonder in and out of the reception and don’t appear to even see one. I felt like I was invisible. Even if someone said: “I will get someone to help you or even said: “Hello” Eventually the lady who helped was really helpful and friendly. She was a young lady with blonde hair.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th October 2023


I was referred for my appointment with Nurse Melanie, which was at 08:45. I arrived at 08:35, was immediately called for my appointment. The treatment was given, all my questions where answered and advice given, I was back in my car and on my way home by 08:41 !! Before the time of my scheduled appointment.... Excellent efficientcy... What more is to be said?

Suggested improvements
In this instance I have to say, No.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th October 2023


Had immunisations at my house. Great service and two very pleasant nurses.

Suggested improvements
Nothing, I'm happy with home visit.

Experience
Involvement
Cleanliness
Rating not given.
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Rating not given.
Appointment
 
 

Page 89 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8