Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Psychiatry-UK
2023-03-04
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 4th March 2023
Dr Sadiq and Helen have been incredible over my year of titration. They have been very supportive in helping me find suitable treatment (while being understanding of my terrible response times)!
Initially, I was alarmed upon hearing that I was being discharged, but the team put me at ease.
It has been a life-changing year for me, and I can't thank everyone enough!
2023-03-09 16:41:04
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are pleased to hear that your experience has been so positive and that you have felt well-supported during your journey through P-UK.
Psychiatry-UK
2023-03-04
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 4th March 2023
The staff were so kind and helpful and I always felt looked after throughout my care. Even as a remote service I still felt that they dealt with me with the utmost concern.
2023-03-09 16:42:15
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are pleased to hear that your experience has been so positive and that you have felt well-supported during your journey through P-UK.
Psychiatry-UK
2023-03-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd March 2023
The team handled my titration period after being diagnosed with ADHD professionally and always got back to me promptly if I had any concerns or questions. My prescriber Ryan was lovely and supportive the whole way through and in general I have only had a positive experience using Psychiatry-UK
2023-03-09 16:43:13
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are pleased to hear that your experience has been so positive and that you have felt well-supported during your journey through P-UK.
Psychiatry-UK
2023-03-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd March 2023
Wonderful experience, they were helpful and patient. Any worry I had I felt safe to ask, which they were able to reassure and inform me.
Even though they are working hard managing a large volume of patients, I consistently felt heard and taken care of.
2023-03-03 16:54:28
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are so pleased to hear that your experience with our service has been so positive, and that you have felt informed and cared-for throughout.
Psychiatry-UK
2023-03-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd March 2023
Psychiatry-UK helped me make one of the most important decisions of my life to go on medication and receive an official diagnosis for ADHD. There is no benefit to having ADHD but there is a huge benefit in receiving a diagnosis and finally knowing thats what you have been struggling with for so long. There was a long wait to be seen by a doctor, however this is unfortunately the way it is due to the overwhelming demand for such services and a large amount of people finally making the difficult choice for themselves to seek help. I can say the wait was definitely worth it as I had an amazing doctor and prescriber to assist me throughout the process. I felt as though I was taken seriously and listened to the entire time and they gave me the space to advocate for my own needs. I would highly recommend Psychiatry-UK to anyone who is struggling, I just wish I had done it sooner. Anyone who is discouraged by the wait time, I would say just do it because I promise it will be worth it in the end.
2023-03-03 16:58:36
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are so pleased to read that your experience has been so positive and that you feel you have made the right choice in seeking diagnosis and treatment. As you have noted, our service has become extremely popular, but we are continuously working to recruit more staff and improve our processes in order to reduce wait times.
Psychiatry-UK
2023-03-03
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 3rd March 2023
I had a great experience with my titration nurse in terms of quick responses, keeping my up to date with things, answering any questions I had and more.
The only thing I would say is due to the reasons I am going through tritiation, I am indecisive and find it hard to see changes and so on and often need guidance and direction so I struggled with saying for definite if something was the rite thing for me or really working as it should…I’m not sure what could be done to support this but it’s one thing I struggled with. But my nurse was supportive.
2023-03-03 17:04:37
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. It is good to hear that you had a good relationship with your titration prescriber and felt supported and informed throughout the process, despite struggling a little when it came to making decisions about your treatment. Hopefully you are now settled on your medication.
Psychiatry-UK
2023-03-02
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 2nd March 2023
Great experience choosing right to choose via NHS. Dr Kumar was a great help. Thanks.
2023-03-03 17:06:33
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. It is really good to hear that your experience of our service has been so positive, and I will pass on your feedback to your Consultant. Thank you.
Psychiatry-UK
2023-03-02
Person
1
5
0
Written by a private patient
Written by a private patient 2nd March 2023
Extremely poor service, especially comparing to other psychiatric services.
2023-03-03 13:04:15
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. It is unclear from your review whether your journey with P-UK has been completed, or whether you are still engaged with our service. Since you do not feel that your experience to date has been positive, it may be helpful to get in touch with our Patient Experience Team to discuss any issues. You can contact them at: experience@psychiatry-uk.com.
Psychiatry-UK
2023-03-02
Person
5
5
0
Written by a private patient
Written by a private patient 2nd March 2023
I found the service easy to use and quick. Dr. Rajput was very friendly and understanding. She made me feel comfortable and I felt understood and listened to.
2023-03-03 17:08:15
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are so pleased to hear that you have found our processes quick and easy to use, and that you felt comfortable and understood. I will pass on your feedback to your Consultant. Thank you.
Psychiatry-UK
2023-03-02
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 2nd March 2023
They been fantastic from start to finish kept me updated with everything and really reassured me I was getting the best treatment thank you all so mucn
2023-03-02 13:53:54
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are really pleased to hear that you have felt informed and well supported through your treatment.
Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Psychiatry-UK: http://iwgc.net/empzu