Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Psychiatry-UK
2022-01-05
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 5th January 2022
I was treated by Dr Shahab Tamuri and Nurse Salma Ali and both have been absolutely fantastic all throughout this period. They were kind, understanding and accommodating at all times and I never once felt unable to talk to them about any issues or concerns.
The process itself has gone incredibly smoothly and Psychiatry UK make it so easy to contact your clinicians and request medication through their online portal.
Would absolutely recommend - thank you both!
Psychiatry-UK
2022-01-05
Person
5
5
0
Written by a private patient
Written by a private patient 5th January 2022
The admin staff, titration nursing team and consultant I used were all great! A lot was achieved in the few video consultations I had, the asymmetric messaging service for the medication titration period was great and I received quick and detailed responses from the team. It was a particularly nice facility during the titration as I felt I could properly discuss progress and concerns and set the pace without the inconvenience of a full consultation each time.
Despite the popularity of the service increasing rapidly, it was well managed throughout.
My consultant Dr Assalman was amazing, he considered my specific situation, concerns and lifestyle and was highly approachable. I received excellent non-judgemental care. High recommended.
Psychiatry-UK
2021-12-31
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 31st December 2021
smooth process, easy to use
Psychiatry-UK
2021-12-29
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 29th December 2021
The service that I received was excellent. The titration nurse followed up on my progress regularly and involved me in decision making
Psychiatry-UK
2021-12-29
Person
5
5
0
Written by a private patient
Written by a private patient 29th December 2021
I honestly wish I could continue to use Psychiatry UK instead of NHS services. I was involved with CAMHS most of my childhood and so many things were missed including ADHD which Psychiatry UK diagnosed me with after the NHS denying my request to be assessed. Dr Assalman was supportive from day one and showed me the best patient centred care I have seen from any consultant I have been treated by. Jenni Unsworth one of the most competent prescribers I have met who went above and beyond to ensure I got the treatment that suited my lifestyle the best. The support I have been given and if you can afford it I would always recommend this team.
Psychiatry-UK
2021-12-28
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 28th December 2021
Following NHS referral, I had an evening consultation with Dr Reji Jayan. The consultation went very well, she was very professional and made me feel very comfortable throughout. For the first time in my life I felt as if someone actually got/ understood me, without judgement.
My diagnosis was explained thoroughly. Dr Jayan made me realise that the diagnosis was not a negative; we extensively discussed the positives and she gave advice on how I should use it to move forward now I have an 'understanding' of myself.
I am grateful to Dr Jayan for making me feel relaxed and at ease throughout the consultation and for helping me to begin the process of acknowledging and understanding my diagnosis.
Psychiatry-UK
2021-12-23
Person
1
5
0
Written by a private patient
Written by a private patient 23rd December 2021
I have been waiting for over a month for a refund for a cancelled appointment. I find it appalling that people already suffering from mental health conditions should have to chase a simple refund twice to no avail. I have been left £360 short since the 12th November.
2021-12-24 15:49:23
Response from Psychiatry-UK
Hi Thank you for bringing this to our attention. Please be assured that the concerns you have raised regarding your experience with Psychiatry-UK have been logged. We apologise that you have waited so long for your refund. If you could please contact our Patient Empowerment Team, they will be happy to help. You can email them at: empowerment@psychiatry-uk.com, with details of your name, date of birth and postcode so that they can locate your record. The team aims to respond within four working days of receiving your email. Our apologies again for keeping you waiting. We hope to get this sorted out for you very soon. Best wishes, Psychiatry-UK
Psychiatry-UK
2021-12-21
Person
5
5
0
Written by a private patient
Written by a private patient 21st December 2021
The way the website is set-up and how the appointment works is very easy and intuitive. I'm glad I went for it. I feel hopeful for the future.
Psychiatry-UK
2021-12-17
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 17th December 2021
The initial wait times were bad and I felt like I was passed around but once I got my prescribing nurse, the process became much better and they helped me so much.
Psychiatry-UK
2021-12-11
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 11th December 2021
Great service that has helped me reach a diagnosis and provided me with all the information and support that I need to start medication. Online portal makes communicating with Drs and staff straight forward, everyone has dealt with my queries in a very understanding and timely manner which I am really grateful for.
Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Psychiatry-UK: http://iwgc.net/empzu