MSI Reproductive Choices - Manchester Treatment Centre

5 Wynnstay Grove, Fallowfield, Manchester, M14 6XG 2,649 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 193 of 262
 
Written by a patient
31st October 2019


Good, professional staff who are friendly, welcoming and understanding.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
30th October 2019


Everyone during the whole process has been amazing and informative. Thank you

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
30th October 2019


Very kind and understanding

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
30th October 2019


Felt relaxed and supported throughout the whole process

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
30th October 2019


Some staff were rude

2019-11-07 11:36:28
Response from MSI Reproductive Choices - Manchester Treatment Centre

Thank you for taking the time to share your experience with us. I’m sorry to hear your experience with us was not up to our usual high standard. I would like to assure you that your comments will be passed on to the appropriate team members and If you would like to discuss this further with a manager, please call our 24-hour advice line on 0345 300 8090 and we’ll arrange this for you.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
30th October 2019


Hiccups in the initial appointment at Leeds as it was cancelled without informing me first .

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
30th October 2019


All staff make you feel at ease from the very beginning until the end.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
29th October 2019


Everyone is nice and they look after you though the whole thing

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
29th October 2019


The staff was amazing. Felt so scared and didn't know what to expect but the women was so lovely I couldn't have asked for better care.

2019-11-05 10:14:05
Response from MSI Reproductive Choices - Manchester Treatment Centre

Thank you so much for taking the time to write a review, we really appreciate it. The Manchester team will be very pleased to know you had a positive experience with them. However I’m sorry if you were disappointed with the calls and time given to you and this will be highlighted to the appropriate managers. We value all feedback and can always learn from it so thank you again.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
29th October 2019


Courtesy care and consideration every step of the way

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
 
Page 193 of 262

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Manchester Treatment Centre: http://iwgc.net/eb4ja