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30th October 2019


Some staff were rude

7th November 2019
Response from MSI Reproductive Choices - Manchester Treatment Centre

Thank you for taking the time to share your experience with us. I’m sorry to hear your experience with us was not up to our usual high standard. I would like to assure you that your comments will be passed on to the appropriate team members and If you would like to discuss this further with a manager, please call our 24-hour advice line on 0345 300 8090 and we’ll arrange this for you.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care