MSI Reproductive Choices - Maidstone Treatment Centre

10-16 Brewer Street, Maidstone, Kent, ME14 1RU 1,795 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 156 of 178
 
11th October 2019


In theatre I was jumped upon without explaining by all angles it was scary

2019-10-25 09:22:00
Response from MSI Reproductive Choices - Maidstone Treatment Centre

Thank you for taking the time to share your feedback with us and I am sorry to hear your experience was not up to our usual standard. I would like to assure you that your comments will be passed on to the appropriate team members. If you would like to discuss this further with a manager, please call our 24-hour advice line on 0345 300 8090 and we can arrange this for you.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
11th October 2019


Nurses, doctors, clinical staff. Admin staff all are amazing and so caring and kind. I cannot thank you all enough for your help and support and for making me feel as though I mattered. You are all fantastic at Maidstone

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
11th October 2019


Thank you for all the good help. I feel very good by all the information and help that has been given to me.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
11th October 2019


I was treated very well

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
9th October 2019


Great friendly staff happy atmosphere made the procedure a doddle. Doctor was super.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
9th October 2019


Very pleasent staff and make you feel at ease

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
9th October 2019


Information given to me was clear and appropriate. Staff were helpful, comforting and reassuring.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
9th October 2019


Very efficient and friendly

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
9th October 2019


Treated very well. A concerning procedure made simple.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
9th October 2019


Was ok

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
 
Page 156 of 178

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Maidstone Treatment Centre: http://iwgc.net/eb4i9