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11th October 2019


In theatre I was jumped upon without explaining by all angles it was scary

25th October 2019
Response from MSI Reproductive Choices - Maidstone Treatment Centre

Thank you for taking the time to share your feedback with us and I am sorry to hear your experience was not up to our usual standard. I would like to assure you that your comments will be passed on to the appropriate team members. If you would like to discuss this further with a manager, please call our 24-hour advice line on 0345 300 8090 and we can arrange this for you.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care