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LycaHealth Canary Wharf 2024-07-22 Person 1 5 0

INCREDIBLY RUDE RECEPTION STAFF - especially the blonde, full-figured lady. Started to raise her voice at me when raising ongoing issues I have experienced with the practice. Did 3 rounds of blood tests at the clinic - ALL LOST, including after me calling to chase them several times and apparently being told ‘It will be escalated to the manager’ NOTHING EVER GETS ESCALATED. Was recommended by my doctor to do a MRI in the same place - my mistake I did not realise it was the same place…. Same rudeness from this blonde lady - absolutely repealed by her attitude. Definitely someone who should not be behind a reception desk! PLEASE REVISE YOUR STAFF!