Share review of Surrey Wheelchair Service
Surrey Wheelchair Service
2019-03-04
Person
1
5
0
Written by a family member
4th March 2019
Level of communication very poor with myself as carer. Waiting time for re-assessment in view of new clinical need unreasonable. No regular proactive assessments as to suitability of chair. Had to make complaint before they acted. Repairs system appalling. Level of need not taken into account as far as I can tell.