Latest reviews of South Tees Hospitals NHS Foundation Trust
Average rating
(63757 reviews)
The James Cook University Hospital
I was admitted to ward 1 on the 19th September 2016 was on that ward just a day after surgery I was taken to ward 7 . No complaints about the surgery or the after care. My complaint is that on most visting times 3-8 most people stayed the whole time . Most time there were 20 people visiting to a ward that house 8 beds . The kids were obviousley bored so they were on and off beds not very hygienic for a hospital ward. I belive there should only be 2 visitors only at one time . I was very poorly after my op and I would have liked time to recover peacefully that just was not the case. Also the nurses were moving round people to do the obs not satisfacory at all. This should be looked at urgently so at least patients can get the rest they need. Also the food was appalling the most I ate in the week I was in was a weetabix at breakfast. I returned home rather thin.
Written by a patient,
4th January 2017
The James Cook University Hospital
I developed pre eclampsia during week 34 of pregnancy and had to be admitted for delivery. The care I received before, during and after delivery was unparalleled. We hadn't expected this high level of care and dedication from doctors and midwives. I would specially like to thank all the midwives who helped me and encouraged me to breastfeed. Thanks to them now I am able to breastfeed my preterm baby. Me and my husband were very satisfied with the services during our prolonged 2 week stay in hospital. Everyone including doctors , nurses, midwives and even janitors were so helpful. I would highly recommend this hospital for maternity services.
Written by a patient,
19th November 2016
The James Cook University Hospital
Some of the staff were brilliant, particularly Kath a staff nurse, Naomi a staff nurse, Jan a staff nurse, Karen a health care assistant and I'm really sorry I can't remember their surnames and Sheila Strangeways health care assistant, they were so caring and considerate towards me even at my lowest point when others didn't seem bothered! I was very impressed with the wheelchair accessibility for a shower, I did however find a couple of the supposed disabled accessible toilets on the ward were very difficult to access with my wheelchair! I did feel the drug administration left a lot to be desired and I feel could actually be quite dangerous. I really do feel that when staff are so busy it would be so helpful to them and patients, who are capable, if they could self medicate, and with lockable cupboards I don't see the problem. Some staff own time management skills seem to be very lacking, unless there was something I was missing! I don't agree with staff making up my care plan without discussing it with me and putting incorrect information in that care plan. I don't like the fact that although staff did regular observations and asked the questions from the palm computers, my answers were never acted on! Some of the food is very poor. The doctors still see a condition not a whole person and their conditions which is not helpful at all. I was not at all well all night before my discharge, I did not feel at all well on the morning of my discharge, I did not feel safe to go home to be on my own as I live alone and I did tell all members of staff yet I was still discharged home and I am struggling. When things are promised from the doctors and nurse specialists it should happen.
Written by a patient,
13th October 2016
Add your review of South Tees Hospitals NHS Foundation Trust