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Written by a patient
26th November 2019


Staff are very supportive. No clippy cloppy heals. Soft shoes if possible.

27th November 2019
Response from Ketamine

Thank you for your review and i am pleased that you find our staff supportive. I am sorry that you find the shoes staff wear too noisy. We do have signs up for staff to be as quiet as possible whilst treatment is being received. We will raise during our morning handovers the problems you have found and ensure that staff are as quiet as possible whilst you are receiving treatment. I will also ensure that ear plugs are available should you wish to use them. Once again please accept my apologies.

Recommend
Quality of life