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Mrs Rachael Bilton
2023-10-02
Person
5
5
0
2nd October 2023
I visited the Diagnostic Imaging Dept. at PCH today (02/10/23) for a contrast swallow procedure. Rachael and her assistant were excellent explaining the procedure very well. I felt relaxed and at ease at all times. She went through the steps clearly at each stage confirming my understanding. All in all a great experience.
11th October 2023
Response from Mrs Rachael Bilton
Thanks you for your feedback, I will pass on your comments to the HCA that was working with me. Rachael.
11th October 2023
Response from Mrs Rachael Bilton
Thank you for your feedback, I'm glad we were able to put you at ease for your examination. Rachael.
Mrs Rachael Bilton
2023-09-26
Person
5
5
0
26th September 2023
Felt at ease straight away, explained fully what was going to happen.
11th October 2023
Response from Mrs Rachael Bilton
Thank you for your feedback, I'm glad we were able to put you at ease for your examination. Rachael.
Mrs Rachael Bilton
2023-09-25
Person
5
5
0
25th September 2023
Mrs Rachael Bilton was excellent. she clearly explained the process to me and was really helpful throughout the process. I was really stressed about it but she helped me get through it with no problem.
11th October 2023
Response from Mrs Rachael Bilton
Thank you for your feedback, I'm glad we were able to put you at ease for your examination. Rachael.
Mrs Rachael Bilton
2023-09-18
Person
5
5
0
18th September 2023
I had my Barium appointment this morning and received excellent service. I was very worried but Rachael explained everything in detail. Thank you.
11th October 2023
Response from Mrs Rachael Bilton
Thank you for your feedback, I'm glad we were able to put you at ease for your examination. Rachael.
Mrs Rachael Bilton
2023-07-17
Person
5
5
0
17th July 2023
Rachel was very professional and knowledgeable regarding my procedure. She explained everything that was going to happen in a slow and easy way for me to understand. She was very reassuring and helpful regarding putting my mind at ease.
Along with the nurse Katie I was very well looked after and completely aware of everything that was happening.
Very impressive visit.
11th October 2023
Response from Mrs Rachael Bilton
Thank you for your feedback, I'm glad we were able to put you at ease for your examination. I will pass on your comments to Katie. Rachael.
Mrs Rachael Bilton was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
Consultant Radiographer in Gastrointestinal Imaging specialising in performing and reporting x-ray examinations of the gastrointestinal tract.
Resources
Short link to review Mrs Rachael Bilton: http://iwgc.net/eoazj