Epsom Hospital Private Patients Unit

The Northey Ward (inpatient)

The nursing staff were charming and efficient My wife was able to contact Dr Khan when she needed to speak with him and was also able to talk to me on the telephone which the nurses always answered promptly

21st June 2026

The Northey Ward (inpatient)

I did not see Mr Nick Little, but Miss Vishalli Ghai for a hysterectomy procedure. There seemed a lot of confusion about which ward I was to be on before the day. When we arrived at 7am on the day, there was no room ready for me on the Northey Suite so I was put in a random room on floor 2. So no chance to unpack and get organised in my room before my operation. After I returned from my operation, I was put in a room in Northey Suite. I was not sure at a y point what bits were nhs or private. I seemed to be having the same menu as everyone else whichever seemed NHS style food. The nursing and care staff were very good, but again I am under the impression that they were NHS not private ward specific. I understand there are a lot of changes currently happening to the ward areas within the hospital. However, at no point when receiving my quote and booking was it explained that things were not quite running as a normal private ward. While I am mostly happy with the facilities and care etc, it created a lot of confusion for the staff and especially myself during what was already a stressful time with having an operation. More accurate information before arriving and a clearer definition of what I was going to receive would have been good.

16th June 2026

Endoscopy EGH (Day case)

The admission process and procedure were both efficient and reassuring

1st June 2026