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Written by a patient
6th September 2017


I have been with the Tottenham Court Road Boots Opticians for many years and I have only ever had excellent service from them. The staff are quick to serve you when you enter and there are usually convenient times to arrange appointments (though a greater number of evening appointments would be useful for those that cannot come during the day). The optometrist that I have been seeing for the last year is absolutely fantastic - very friendly, professional, and knows my name and situation without having to refer to any notes when she sees me. She provided me with all the necessary advice on laser surgery, which led me to get the operation undertaken at a reputable and well-run hospital, and then offered to do a free-of-charge follow-up consultation to see how my sight was following the surgery. Other optometrists at that Boots branch and at other Boots branches should look to her as an example of best practice customer service. I definitely would recommend this particular Boots Opticians branch to others.

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