Boots Opticians Nottingham - D90 Support Office
185 reviewsReviews
Awesome experience
All good. All options discussed clearly for me to make an infomed decision about lenses in new spectacles and new contact lenses
All the staff at D90 Boots Opticians Practice are friendly, confidential and great at putting your mind at ease. The Optometrist, Richard, is skilled and knowledgable in his field, offering great advice and recommending options that will only assist. The assistant, Elizabeth, was welcoming, cheerful and will go out of her way to ensure you get the best level of service. The atmosphere is peaceful, calm and a nice place to be.
It's a shame that you failed to name boots in Derby under east midland,according to my knowledge there are 2 boots optician in Intu derby.Any way my appointment was okay but the fact that I wasn't informed about the cost when I booked the appointment made me so annoyed.I received a voucher for free eye test,and I thought why not as am working on computers all day I better get checked,after the appointment the optician said I was fine nothing is wrong with mu sight I thanked the ladies and walked away,before I reached out,I heard a strong aggressive voice shouting my name,I turned back and it was on of the ladies from the counter, she told me I needed to pay,I was surprised I said I thought it was free and she told me because I didn't buy any glassess I must pay,very fortunate I had money with me so went back and pay but if I hadn't I could have been very embarrassed.I won't consider going back to boots opticians in the future.
Richard was brilliant, so attentive and willing to help. 5*
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