Boots Opticians Norwich - Castle Mall (in Boots)

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-23 Person 5 5 0

All the staff were friendly and extremely helpful. They took the time to explain the process and discuss all the options.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-23 Person 5 5 0

Fantastic service all round from start to finish very professional and all very polite

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-21 Person 5 5 0

I have use Boots opticians for a number of years and have always had aa excellent experience.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-21 Person 5 5 0

I had my granddaughter with me and the thoughtfulness and attention she received was second to none, the staff were brilliant and at no time at all were we made to feel in the way, they gave 110 percent customer service which felt natural and not put on like they had to do it. I am now looking forward to going back for my contact lens trial as I know they will not make me feel like I am stupid.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-21 Person 5 5 0

From the moment I arrived I was treated with courtesy and kindness. Three people dealt with me during the course of the examination. They were all very efficient and professional. The Optometrist explained everything to me and answered all my questions. Michelle helped me choose my glasses, and was patient - not hurrying me in any way. The only downside was that they were all so busy - there was a small delay in getting my prescription checked,- but that was really a very small minus. Thank you all. Sue Savory