Boots Opticians Norwich - Castle Mall (in Boots)
391 reviewsReviews
Everybody was and always is very welcoming, friendly, informative and really pleasant.
I did have to wait quite a while at the end for someone to come and help me select new sunglasses but another staff member came and sincerely apologised and said I would be next.
My appointment time was fine and I did not have to wait that long.
I was quite concerned when I went in as I knew that my eyes werent quite right but the Optometrist I saw really made me relax. He was quite funny which helped me.
I really dont know what you can do to improve things as everything seems fine as it is.
I had my eyes tested and decided to try contact lenses for a trial. Initially, the contact lenses felt uncomfortable. Went back to boots saw a lovely lady called Emma who changed my brand of contact lenses. They now feel comfortable to wear. Very professionally service .
First class in all aspects. Staff were friendly and helpfull and spared the time needed to make a decsion on suitable frames etc.
Pleasant and friendly staff. Each stage fully explained.
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Short link to review Boots Opticians Norwich - Castle Mall (in Boots): http://iwgc.net/emtpv