Boots Opticians Norwich - Castle Mall (in Boots)
391 reviewsReviews
I've been using Boots Opticians for my glasses for many years and never been disappointed, I've started wearing contact lenses as well for the last 2 years and the same goes it's like I'm one of the family when I go for my check up, everyone from Emily to Hayley are very professional but also warm and friendly thank you everyone
As with previous visits, the experience was exceptional. I had some problems with some glasses I had recently ordered. The level of detail and service from Shabia regarding my issues was fantastic, showing a genuine understanding of my needs and dealing with them in a professional, knowledgeable and friendly way.
This was excellent service, I made the appointment one day and was seen at a convenient time the next. I had concerns about my eyes and these were allayed at an additional, free consultation.
I was worried about sudden appearance of a cluster of floaters. Went into Boots Castle Mall on spec in the hope of seeing someone. Rob took all my details and was extremely helpful - so much so I was given an appointment later that afternoon. All the pre-appointment tests were very thorough and Youssef, optometrist, was fantastic. Again very thorough and extremely helpful in giving advice - and comfort! He also gave me leaflets about my condition and explained them, too. Absolutely first class.
The staff were friendly and helpful. All of the staff were well trained and made it very easy for me.
I would certainly recommend Norwich Boots to friends and family.
Resources
Short link to review Boots Opticians Norwich - Castle Mall (in Boots): http://iwgc.net/emtpv