Boots Opticians Chesterfield - Low Pavement (in Boots)
306 reviewsReviews
the service i got off your staff member was excellent,Rebecca Simpson was polite informative and very helpful.She put me at ease and answered all my questions and her infectious smile was a pleasure to see.Thankyou Rebecca and thankyou to PaulHopkins, my Optometrist who did a great job with my examination.
When I first got my new glasses in November, I had to return about 6 times to get the fitting right. None of the assistants physically checked the fitting, just made an alteration and asked me if it was alright. It wasn't until I left the shop and had worn them for a while that I realised they weren't. When I went back again just before Christmas I also noticed a fault in the glass of one of the lenses, and they had to be sent back for replacement . I have just picked up the new pair. The assistant did check the fitting this time and said to go back if I have any problems. Still trying to get used to them.
I think you have got every thing just right I would not change anything
I was assisted on my visit to Boots by Rebecca. She was extremely helpful and friendly.
Your staff took time and were thorough
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