Boots Opticians Chesterfield - Low Pavement (in Boots)
306 reviewsReviews
Very friendly staff,and efficient,from start to finish
Excellent care throughout
Katie (can't remember her surname initial - D?) was absolutely fantastic - she made me feel at ease by explaining everything clearly and professionally whilst always maintaining a professional demeanour. She then upped her game even further when my family joined me to help select glasses, adopting the role of childminder to provide me and my partner with plenty of time to select the right frames. I honestly cannot praise her enough (and my daughters are still talking about her!) I hope you realise what an asset she is to your company, and wish her all the best for the future.
My mother was supported wonderfully through the testing and choosing of glasses by Gabriella. The customer service was fantastic
On 22/08/17 I attended an appointment for my 6 year old son and were looked after firstly by Caroline who were absolutely fantastic with my son and explained everything in great detail (that he would understand at his young age) she made all the tests she did fun and exciting for him. She really were very lovely and welcoming through out our appointment with her. She then passed us on to the optometrist Alice who again were very welcoming and kind with my son. She made the tests fun and used language my son could easily understand and talked to him not over his head to me which I loved and we left with every question fully answered. We had a really good experience and my son has further treatment this weekend with them and he's very happy to be going back and so am I. I got recommend boots opticians by my mother-in-law and I'm so glad of that recommendation. Thank you to the members of staff we meet on Saturday for making my sons 1st eye test and good experience.
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