Share review of Boots Opticians Chesterfield - Low Pavement (in Boots)

Boots Opticians Chesterfield - Low Pavement (in Boots) 2017-07-11 Person 5 5 0

I was given a friendly welcome by the member of staff who saw me initially (Rebecca) She conducted the initial tests and fully explained what she was doing and why. I felt that she was very professional and I was very impressed by her. I was then asked to wait (This was quite a long wait). I was then asked to go into another room to be seen by the Optometrist (Alice) She was also helpful. Again she explained each test and what it was for as she went through them. There was plenty of opportunity to ask questions. The diagnosis (cataracts) was given and the treatment explained. I was asked whether I wanted to go ahead with treatment. Once I had agreed, the process was clearly explained to me and I was given further information to read and a questionnaire to complete ready for my next appointment. The staff were helpful and thoroughly professional throughout.