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24th August 2018


Once I had been acknowledged the process was speedy and the optometrist and assistant I dealt with were friendly and helpful. However, I almost left after standing at the desk at the opticians section for a long time, with numerous members of staff walking past, sometimes stopping at the desk to do something else or talking to each other nearby. I wouldn't have minded if I'd been told they were all busy and someone would be with me soon, but I felt almost invisible to the point of going elsewhere and paying more for a better service.

Recommend
Appointment
Staff
Clear Recommendation