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17th May 2017


Gabriella, greeted me upon arrival, checked my details and immediately put me at ease. She then proceeded to explain what was happening and why, all this was delivered in a most curtious and friendly manner. All the machines were cleaned prior to my being asked to place my head/chin on the appropriate places. The instructions were clear with explanations given throughout. I was then taken to the Optician, Gabriella introduced me to him and vice versa. The Optician Satnam, was very professional at all times, but friendly and chatty too, again I felt at ease. After my eye exam, Gabriella once again talked me through the next stage, helping me to choose the right spectacles for me, at no time was I made to feel rushed, despite the department being extremely busy. I am happy to say nothing at all about my experience could be improved upon. Well done and thank you. Linda Patrick

Recommend
Appointment
Staff
Clear Recommendation