Share review of Boots Opticians London - Cheapside

Boots Opticians London - Cheapside 2016-11-11 Person 4 5 0

When I arrived at the shop the person behind the counter was very pleasant and helpful. Before seeing the Optometrist, some previous checks by another person. This experience was rather negative and made me feel upset and uncomfortable; I could feel this person was not paying attention, she asked me a question and left without waiting for a response and rushing the tests without leaving me enough time to prepare. If this would have been my first customer experience in this shop, I would not come back. My experience with the Optometrist was extremely different; she was attentive, carrying out all the tests sensitive and professionally and addressing the main issues and concerns very adequately and to the standards I would expect from Boots.