Share review of Boots Opticians London - Cheapside

Boots Opticians London - Cheapside 2016-12-23 Person 3 5 0

I was not made welcome on arrival. Unfriendly and rather grudging 'can I help you' by someone who walked past me when I came into the branch - no one on the reception. She logged me in without any interest and told me to sit down. I was then ignored for over 15 mins - 15 mins after my appointment time - I asked another staff member how long I would have to wait and he took me straight to the optician who had been free and apparently didn't know I was waiting. My time is precious to me and I am an extremely busy professional person. I am also a longstanding client of this branch. I do feel undervalued by the practice and have now spent 165 pounds on new lenses.