Share review of Boots Opticians London - Cheapside

Boots Opticians London - Cheapside 2017-02-02 Person 4 5 0

He listened carefully, he took time to understand what had happened previously from notes and his own recollection (it helps to see the same person). Explained well all the issues. He was candid in his views even where he had to contradict what a colleague had previously said and done - no "covering up" for previous errors but focussed on putting it right. Will make sure he will do all my future appointments to maintain continuity of service.