Boots Opticians Leicester - Fosse Park
299 reviewsReviews
Friendly, helpful staff; everything clearly explained, took other medical conditions into account eg diabetes, cancer. Plenty of opportunities to ask questions; not rushed during appointment or in choosing glasses
The optometrist was great with my kids, made them feel at ease & was very friendly...
Improvements that could be made is that you get seen on time...I had 2 appointments 6.40pm & 7.20pm, had to wait till 7.15pm to get seen for the first appointment then second appointment after!
Was very delayed as we got to Boots at 6.30 & was there till after 8pm after school too so the kids weren't very happy either
Was impressed with the service and information given
I intend never to use Boots opticians again. Having received a letter stating that they saw me in March 2016 and I was due a test I duly made an appointment. I arrived in time and was seated. After 5 minutes I was told that I am not due a test for another 12 months. I explained the letter and showed a copy. I was informed that they have sent many of these letters out and they are all wrong and to ignore them! In future I will and Boots opticians too.
I took time off work for this appointment and need new glasses but I left in disgust.
I have since had a letter from Boots thanking me for my recent visit to Boots and they are happy that I chose them for an eye test.
I cannot deal with such incompetence and will take my business elsewhere.
I felt Nim was genuinely interested in the care of my eyes and wanted to find the best possible contact lens to suit me
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