Boots Opticians Leicester - Fosse Park
299 reviewsReviews
Well looked after by both Hamel and Leon during my appointment.
Good about the care was what I should do to help with the dry eyes and that's contact lenses aren't suitable for now.
What could be improved - some staff 's customer service could improve. I was late by 10 minutes due to heavy traffic and one arriving said I was bit late for my appt. look given by the staff was very unprofessional. To than be told I was let so couldn't be seen and to rearrange to another time. Meant having to come back the same day for the appt. it's ok for Boots to keep customer waiting if they running late but not acceptable and turning customer away if they late.
The staff were friendly and my daughter thought the experience was pleasant.
The care you receive is very individual which makes it a food service.
Very happy.
Excellent service complimented with how to take care of my eyes. Plus I was given useful literature on flashes & floaters. Clear advice on the condition of my eyes was also given.
Brilliant service throughout. Everyone was very helpful and all options were discussed in full detail. That is why I keep going back to Boots Opticians.
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