Share review of Boots Opticians Folkestone - Sandgate Road
Boots Opticians Folkestone - Sandgate Road
2017-06-04
Person
3
5
0
4th June 2017
Not having my notes from previous branches was an issue, Boots took over D&A in 2009 and really should invest in a new IT system and join the branches up and remove the need for paper notes.
The appointment took over 3 weeks to arrange which seems excessive, maybe cancellations could be managed and allocated better?
The optometrist was excellent and through and the branch staff very polite and helpful.