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15th July 2017


Most of the staff were very friendly. The optometrists and the lady who wanted to help me choose glasses. However the first young lady I met to perform the checks on my eyeball, peripheral vision and glaucoma check was not. She called me into the room in a very peremptory tone, did not smile or engage in any small talk or pleasantries. My feedback is that she seemed technically very efficient but lacked people and interpersonal skills. It is important to remember that I can get the technical skills anywhere it is the interpersonal skills and my experience as a customer which will determine if I come back.

Recommend
Appointment
Staff
Clear Recommendation