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18th June 2017


You should be warned how long it will take to complete your order - if you are going to go through all the accuracy tests you need to let people know. Lawrence assisted me in choosing glasses and I don't think it's his fault that he had to spend time looking for an I pad to take photos for me, then he had to go and find a torch, and had to leave me several times to check on something or find a colleague to check measurements, accuracy checks etc - you need to let customers know how long it's going to take - I allowed 45 minutes and it took twice that. Also the whole thing about choosing which varifocal lrnsrs and the pricing structure is VERY confusing

Recommend
Appointment
Staff
Clear Recommendation