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12th June 2017


I booked an eye-test appointment with a free contact lenses trial using the online system. I arrived on time for my appointment and got told that my eye-test would be at 12.40pm and my contact lenses trial at 2pm. This was very annoying as this information was not displayed anywhere in the online system or the confirmation email/and reminder text message that I received. Furthermore, I would have appreciated that the price of the eye-test would have been clearly stated somewhere. Apart from these organisational issues, the staff were very professional and provided a very good service.

Recommend
Appointment
Staff
Clear Recommendation