Share review of Boots Opticians Broadstairs

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

12th August 2017


Although the care was great on my appointment. The gentleman who I originally spoke to on the day wasn't very professional. When I was trying to talk to him he clearly wasn't listening and kept telling me to take a seat! I told him I usually attended the Margate high street branch 3 times and he still rang ramsgate! He then loudly told me /get haven't got your details! I again approached him and said are you sure you Margate haven't got my details as I regularly visit there with my son! He said no pls sit down. When I went in for my eye scan I heard him say to the lady - apparently she used to attend ramsgate but they say the have not record. I told the lady carrying out the scan I had told him numerous times I attend Margate usually but he clearly wasn't listening! Eventually he rang the right branch! I would hesitate to use the Westwood one again if I had to be seen by this gentleman. I am a professional lady and don't expect to keep being told to sit down when I am talking.

Recommend
Appointment
Staff
Clear Recommendation