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Do you trust the staff?
Not at all
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Do the staff listen to you?
Not at all
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Would you recommend them?
Not at all
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Were you treated with dignity and respect?
Not at all
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Are the staff polite and courteous?
Not at all
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How clean are the rooms?
Awful
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Perfect
If food was provided during your visit/stay, did it meet your expectations/dietary requirements?
Not at all
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Totally
Please help others get great care by sharing your views and experience. The more detail you can add the better. Say what is great about this home and what you like. Please make constructive suggestions on how they could improve to give even greater care.
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What is your ethnic group?
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Do you have any of the following long-standing conditions?
A long-standing physical condition
A learning disability or additional learning needs
A mental health condition
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Lancaster Lodge Care Home
21 Lancaster Park
,
Richmond
,
Surrey
,
TW10 6AB
Specialties
People with a mental disorder
