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Ms Katrina Taylor 2024-07-19 Person 5 5 0

Katrina was absolutely fantastic. I went in for a smear test and was very nervous because my two past smear tests had been poorly conducted and because I've been sexually assaulted the experience itself makes me anxious (so much so that I had a panic attack after the last smear test). I explained to Katrina what had happened and she listened to me with concern, she listened as to why my previous smear tests had been bad and why I was so nervous. She took great care and attention to take her time and talk me through the whole procedure, constantly asking if I'm ok, and being gentle. This is the first time a nurse has taken time and care while doing a smear test, and listened to me while administering great care. I cannot thank Katrina enough but I would like to try: Thank you so much for your care, attention, kindness and thoughtfulness during my appointment; you gave me a positive experience for the first time for me with a smear test, and you are an exemplary role model to nurses. If I have the choice, I would only choose to see Katrina as a nurse, she has been the best one I have seen at the Elmhurst Practice my entire life.