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Written by a NHS patient
12th May 2021


Once I was allocated Luz Hughes I felt she listened to me, supported me and explained everything much clearly in a caring manner and supporting manner. She was able to reassure me and she had a sympathetic approach, which made me feel better about what I was going through post op. It felt like she was with me through it all and giving me a big hug, even though it was over the telephone each time. We need more people like Luz, who I feel is a big asset to the NHS and we need more people like her around. I would like to always have a nurse like Luz to look after me pre and post operation any time. Thank you for all you have done Luz.

Recommend
Trust
Listening