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Written by a patient
29th March 2019


I 'met' Jenny through Psychiatry-UK's remote service, where she was the prescribing nurse for my ADHD diagnosis. Although I didn't meet Jenny in person, we corresponded regularly throughout the process of my starting medication for ADHD and monitoring my progress against it. Throughout that process, I got the impression that Jenny was an extremely friendly and supportive character who had a genuine interest in my case. She seemed honestly happy for me when I started seeing significant improvements on medication, and all of her messages were professional but very friendly. When I submitted a properly overly-detailed summary of how I'd benefited from the treatment she made me feel really well listened to and supported. As a prescribing nurse she was very receptive to my thoughts and feelings about the treatment. I experimented with three increasing doses of the medication, and I found the highest dose effective but a bit unpleasant. Jenny gave me a good overview of what she would normally recommend and why but, knowing there were no serious side effects, emphasised the choice was mine and made me feel informed but empowered as a patient. As it happens, I did take Jenny's advice and go back down a dose with no regrets! As an aside (mostly for Jenny's benefit if she ever checks this page), when I took my first prescription from Jenny to the pharmacy, the pharmacist said it was "unusually really clear and well written" for a private prescription! I had absolutely no problems getting my pharmacist to fill that first, quite complex multi-dose prescription.

30th April 2019
Response from Mrs Jennifer Winnard

Thank you so very much for this wonderful feedback, I was overwhelmed to read it. Thank you so much for taking the time to reflect on how you found the service, it was a pleasure to support you through the process and it means a great deal to me and all of us at Psychiatry-UK to know that you found the process and service to be a positive one. Jenny

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