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Mrs Janet Copp 2018-12-23 Person 5 5 0

Whilst remaining professional at all times Janet has been a constant support to us. Knowing that she was there at the end of the phone or at the hospital was a great comfort and relief. If we needed her she always took the time to answer our questions. If we needed the help of another department she would put us in touch with them immediately. Janet always treated us as individuals so helping us in a way that was relevant to us. The treatment affected my husband very badly and I needed Janet's help as much as he did. She was always there for me with her calming presence and I knew that if I needed her she would always be there to comfort me and offer advice.