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Mrs Bama Selvaraj 2022-08-17 Person 5 5 0

I was made to feel totally relaxed by all the staff within the room. I was listened to and not rushed , I was constantly asked if I was feeling okay and the procedure was explained and that continued throughout the procedure. Once the procedure was finished I did not feel rushed and was encouraged to take my time. Everything that had happened through the procedure was explained to me at the end and I was given time to reflect and ask questions if I had any. It was not a nice procedure but was made better by the staff and care.